“Language Bank provides us with professional, qualified interpreters, ensuring that we are able to communicate effectively with families about important educational issues. The interpreters help families feel more at ease and able to communicate and advocate for their children. This process helps us to form strong partnerships between schools and families.

It is so important for families to feel part of their child's education. The Language Bank interpreters provide families with the opportunity to help us know more about their children so we can work together to support their children's success in their school experience.”

~ Laurie Hart, Early Childhood Coordinator, Schools/Healthy Students Grant Initiative Concord School District, New Hampshire

“The Language Bank provides “in person” interpreting services that cannot be matched by a “phone in” service. The clinicians from Concord Regional VNA visit and treat patients in their homes, and having an interpreter in the home facilitates a meaningful experience for the patient and our staff.

There have been many circumstances in which the Language Bank staff have gone out of their way to arrange for an interpreter when a patient needed a visit on very short notice. You can tell that it’s important to the Language Bank staff that we can get interpreter services when we need them, no matter the time or day.

I like that we can schedule services online. The website allows us to schedule multiple appointments for the same patient weeks ahead, check on the status and see the name of the assigned interpreter. We also can enter important details about the visit that the interpreter or Language Bank staff needs to know. The Language Bank offers great customer service and their interpreters are professional, courteous and objective. So far, there hasn’t been a language they couldn’t help us with, from ASL to Kinyarwanda to Vietnamese.”

~ Molly Jones-Jamison, Clinical Operations Manager, Concord Regional Visiting Nurses Association, New Hampshire

“You are very valuable to our Health Center as we have a very diverse population that needs interpretation.

Your great service, your prompt response, your quality of work, easy to schedule appointments, and your great customer service have made us a repeat client of Language Bank.

Recently we needed an urgent Swahili Interpreter and you found one for us in less than one hour. I think that is why we keep going to back to your service, you go beyond.

Every time someone asks about Interpretation services, I mention your company.

Keep up your great work and customer service. We are very pleased and our patients are too!”

~ Betzy Ortiz, Intake Representative/ New Patient Registration for the Acute Access Care Manchester Community Health Center, New Hampshire